BBM Channel Terms and Official Accounts

Hello, BBM community!

We are on a mission to provide exciting new services for the BBM community and have made a number of exciting updates over the last year. As part of our continuing efforts to enhance our Services, we have updated our BBM Terms (e.g., Privacy Policy, Terms of Service, Channel and Official Account Terms and Community Guidelines for all BBM users and providers of Services).

For the optimal BBM experience, please provide accurate, complete and true information about yourself to us and keep your information updated. Click here to update your personal information. This is very important, especially when you change your device, phone or phone number! Please take the necessary security measures to safeguard the data in your phone and device!

All views are welcome but please comply with our community guidelines and applicable laws. BBM should not be used for any abusive, derogatory, offensive, pornographic, defamatory, unauthorized or unlawful purpose.

If you reside in the EU/EEA, you may elect to instruct us not to collect any personal information about you by emailing support@bbmtek.com.

When we or our partners enhance our Services or release exciting products and services we may update you via SMS, e-mail and/or in-app notifications in BBM so that you can stay connected within the BBM community.

If you have any concerns regarding our updated BBM Terms, please email us at support@bbmtek.com.

BBM CHANNEL AND OFFICIAL ACCOUNT TERMS

About these Terms

CMW Group intends for our online communities using BBM Channels, to enjoy fun and safe places for people to share ideas and information with others who have similar interests. To ensure we maintain a hospitable environment for our users, it is important that user interaction is done in accordance with these Channel Terms, Privacy Policy, Terms of Service and Community Guidelines (click here). In the event of conflict between any of the foregoing terms, these Channels Terms will prevail to the extent of such conflict. Any capitalized terms in BBM Channels Terms that are not defined below have the meaning set out in the Terms of Service.

  1. CREATING A BBM CHANNEL
    1. By Authorized Representatives. Subject to these BBM Channel and Official Account Terms, you may use Channels and Official Accounts to create, register for, manage and administer a Channel or Official Account that features a brand, organization, event or personality with respect to which you are an authorized representative (such Channel or Official Account to be referred to as “Official Channel or Account”). BY CREATING, REGISTERING FOR, MANAGING AND ADMINISTERING AN OFFICIAL CHANNEL OR ACCOUNT, YOU REPRESENT AND WARRANT TO US THAT YOU HAVE THE AUTHORITY TO CREATE, REGISTER FOR, MANAGE AND ADMINISTER SUCH OFFICIAL CHANNEL OR ACCOUNT ON BEHALF OF SUCH BRAND, ORGANIZATION, EVENT, OR PERSONALITY.

    2. By Supporters. You may also create a Channel or Official Account to express support for, or interest in, a brand, organization, event or personality, provided you do so only in a manner that: (i) does not suggest that such Channel or Official Account is a Channel or Official Account created by such brand, organization, event, or personality; (ii) does not suggest such Channel or Official Account is endorsed by or authorized by such brand, organization, event or personality if such Channel or Official Account does not have such endorsement or authorization; (iii) is not intended to otherwise mislead, confuse or deceive others; and (iv) does not otherwise infringe upon or violate any rights of such brand, organization, event or personality, including trademark, copyright, or publicity.

    3. No Misleading or Disruptive Use. Your name and contact information, the name of the Channel or Official Account created, registered for, managed and/or administered by or on behalf of you (“Relevant Channel or Account”), and any other profile information or description you provide when creating and registering for a Channel, or otherwise include on or in connection with the Relevant Channel or Account, must be true and not be misleading, and must accurately reflect its subject matter. The name of the Relevant Channel or Account must be distinctive and may not be generic (e.g. food, cars). You may not create or use Channels or Official Accounts for disruptive or abusive purposes. Without limiting the foregoing, you may not create one or more Channels or Official Accounts for the purpose of preventing others from using such Channels or Official Accounts for a legitimate purpose and reason, selling your right to Channels or Official Accounts, or Channel or Official Account names, or otherwise engaging in Channel or Official Account 'squatting' in any form or any manner.

    4. CMW Group’s Right to Remove or Suspend Channels or Official Accounts. CMW Group reserve the right to remove or suspend Channels that violate these BBM Channel and Official Account Terms or any policies that CMW Group publish regarding the use of Channels or Official Account, or any Channels or Official Accounts that are inactive. CMW Group also reserve the right to transfer unauthorized Channels or Official Accounts, Channel or Official Account names, Channel or Official Account IDs and/or administrative capabilities to the brand, organization, event or personality, or their authorized representative that CMW Group reasonably consider is rightfully entitled to the Channel or Official Account name or to create, register for, manage or administer the Channel or Official Account for such brand, organization, event or personality.

    5. Posting of Content. Once your creation and registration for a Channel or Official Account has been accepted, you may transmit, publish, post, upload, distribute, disseminate, communicate, display or otherwise make available on or through such Channel or Official Account, Content that is relevant to the brand, organization, event or personality which is the subject matter of the Channel or Official Account. Such making available of Content in a Channel or Official Account does not transfer any ownership of such Content to CMW Group, but in doing so you grant CMW Group a license to such Content as set forth in the BBM Terms of Service. You also grant CMW Group and other members of the CMW Group a non-exclusive, royalty-free, worldwide, sub-licensable, transferable license, for so long as the applicable Channel or Official Account exists and such Content remains publicly available to other users of the Services, to reproduce and publicly perform and display such Content, including without limitation Channel or Official Account name, screenshots of the Relevant Channel or Account and Marks, in all media whether now known or later developed or used, in connection with the promotion of Channels or Official Accounts and/or other portions of the Services, subject to your prior consent, which consent shall not be unreasonably withheld or delayed. CMW Group acknowledge and agree that CMW Group have no right, title or interest in or to such Marks (except the right to use the same in accordance with terms and conditions of these BBM Channel and Official Account Terms). Without limiting the foregoing, in connection with the use of Marks to promote Channels or Official Account and/or the Services CMW Group will not: (i) modify the Marks or part thereof, except as permitted under the BBM Terms of Service or these BBM Channel and Official Account Terms (each as amended or updated from time to time), or otherwise expressly approved by you in advance; (ii) combine the Marks or part thereof with any other marks or create any composite marks; or (iii) use the Marks or part thereof other than in accordance with the BBM Terms of Service and these BBM Channel and Official Account Terms (each as amended or updated from time to time). You warrant and covenant that you have the right to grant CMW Group such licenses. You shall not submit any Marks which infringe or may infringe the intellectual property rights or other proprietary rights of third parties.

    6. Discoverability of Channels or Official Accounts. You acknowledge and agree that the Relevant Channel or Account will be discoverable by any user of the Services (unless you elect to make such Channel or Official Account a private Channel or Official Account during Channel or Official Account setup), and that the Content made available on or through such Channel or Official Account will be public and viewable by everyone who subscribes to such Channel or Official Account ("Subscribers"), or who can otherwise view such Channel or Official Account and its contents.

    7. Your Responsibility. While CMW Group provide you with the ability to create a Channel or Official Account, you are solely responsible for the administration, management and use of the Relevant Channel or Account, including the Content made available on or through such Channel or Official Account and the interactions of you, the Channel or Official Account administrator(s)with Subscribers.

    8. Making Offers to Subscribers. If you procure or make available offers or solicitations ("Offer") for or to Subscribers through Relevant Channel or Account, including by way of a link or URL to a separate web site that contains the Offer details, without limiting anything in these BBM Channel and Official Account Terms, the following applies:

      1. you may only offer products or services for which you are the merchant, authorized reseller, or manufacturer;

      2. you must ensure that your Offer complies with all applicable laws, regulations and rules;

      3. you must clearly set out the terms and conditions governing your Offer, including any restrictions and expiration dates, and any products or services forming the subject matter of your Offer shall be governed by individual agreements entered into directly and only between you or such other third party supplier or service provider and the relevant Subscribers who accept your Offer;

      4. you may not state or imply in any medium on any platform that CMW Group are affiliated in any way with you and/or such other third party supplier or service provider and/or your Offer; provided that unless CMW Group inform you otherwise, directing a user to a site or service operated by or on behalf of CMW Group will not be a violation of this provision;

      5. you are solely responsible for the fulfilment of the Offer and you agree, if requested by CMW Group, to defend CMW Group from any claims or proceedings related to your Offer (including in connection with the fulfilment or non-fulfilment of your Offer, and your relationship with the relevant Subscribers, service providers and suppliers), and to indemnify CMW Group for any Losses suffered or incurred by CMW Group in relation thereto;

      6. CMW Group are not responsible for any improper redemption, fraud or other issues that arise from or in connection with your Offer; and

      7. Compliance with Privacy Laws. If you are provided access to or collect, use and/or disclose personally identifiable information relating to Subscribers of Relevant Channel or Account, you must comply with applicable privacy and data protection laws, including without limitation making publicly available to Subscribers your privacy policy, clearly advising Subscribers what information you are collecting, using and/or disclosing and the purpose(s) for such collection, use and/or disclosure, and obtaining any consents required by applicable laws and regulations.

  2. SUBSCRIBING TO AND POSTING COMMENTS TO A CHANNEL OR OFFICIAL ACCOUNT

    By becoming a Subscriber to a Channel or Official Account, you acknowledge and agree that:

    1. If enabled by the Channel or Official Account administrator(s), you may post comments to, and indicate approval of a post or comment on a Channel or Official Account (collectively referred to as "Comments & Approvals") and/or chat with the Channel or Official Account administrator(s). Your Comments & Approvals and chats must adhere to the BBM Community Guidelines in addition to the requirements under the BBM Terms of Service, and these BBM Channel and Official Account Terms and all other additional terms or conditions;

    2. All Comments & Approvals will be publicly displayed and viewable by other Subscribers to the Channel or Official Account, as well as others who can otherwise view the Channel or Official Account and its contents (e.g. Channel or Official Account administrators or visitors to the Channel or Official Account), may be shared by other Subscribers with their BBM Contacts, and may be removed by the Channel or Official Account administrator(s). For this reason, CMW Group strongly recommend that you do not include any personally identifiable information in your Comments & Approvals or in your chats with Channel or Official Account administrator(s); and

    3. Your display name and display picture which you have configured using the applicable settings options will be displayed along with any Comments & Approval associated with your user account. In addition, Channels or Official Accounts that you have subscribed to will be viewable by your BBM Contacts and those you invite to be added to the contact list associated with your user account and accessible on or through the Platform. CMW Group may also provide or develop recommendations of Channels or Official Accounts that may interest you based on the Channels or Official Accounts that you and your BBM Contacts have subscribed to and other information associated with your public profile and user account, and may invite your BBM Contacts to subscribe to a Channel or Official Account which you have subscribed to. you may unsubscribe from a Channel or Official Account if you do not wish that Channel or Official Account to be listed in your public profile.

  3. UNSUBSCRIBING FROM A CHANNEL OR OFFICIAL ACCOUNT

    You have the right to unsubscribe from a Channel or Official Account. By unsubscribing from a Channel or Official Account, you will no longer be able to receive updates from Channel or Official Account including post Comments & Approval and/or chat with the Channel or Official Account administrator(s) until you re-subscribe the Channel or Official Account back.

  4. ADDITIONAL RULES OF USE

    In addition to and without limiting anything in the BBM Terms of Service, you agree as follows:

    1. You are entirely responsible for any Content and Comments & Approvals transmitted, published, uploaded, posted, distributed, disseminated, communicated, displayed or otherwise made available through Channels or Official Accounts using the user account associated with you. CMW Group do not control any Content or Comments & Approvals and CMW Group do not guarantee the accuracy, integrity, or quality of, and have no liability for such Content or Comments & Approvals. Any use or reliance by you on any Content or Comments & Approvals made available through Channels or Official Accounts by other users is at your risk;

    2. Unless expressly permitted otherwise by the person or entity posting the Content, Content posted in a Channel or Official Account (including the Comments & Approvals of other users) is intended only for your viewing within the Channel or Official Account and may not be modified, adapted, reproduced or distributed by you;

    3. You are responsible for complying with all applicable laws and regulations (and industry guidelines where applicable) in relation to your use of Channels or Official Account, including the posting and submitting of Content or Comments & Approvals to a Channel or Official Account, and, if applicable, you are responsible to remove infringing content from the Relevant Channel or Account, that complies with all relevant applicable copyright, trademark, privacy, publicity, or other intellectual property or proprietary rights laws and regulations. Without limiting the foregoing, Content you post to a Channel or Official Account must comply with the BBM Community Guidelines;

    4. You may not "spam" users or Channels or Official Accounts, including posting duplicate postings, or multiple similar postings, or posting comments that are not relevant to the Channel or Official Account post or comment under which your comments appear or would appear, and such behavior may result in your access to Channels or Official Accounts (including access to Channel(s) or Official Account(s)) being suspended and/or removal of such comments);

    5. You agree that CMW Group may impose limitations upon your eligibility to access certain Channels or Official Account or Content, based on factors including without limitation your age and location that CMW Group collect from or gather of you, and use that information to provide Content that is appropriate to your user profile or jurisdiction or may otherwise be of interest to you; and

    6. CMW Group and its designees have the right (but not the obligation) in their sole discretion to pre-screen, refuse, or remove any Content or Comments & Approvals for any reason without prior notification.

  5. PERSONAL INFORMATION

    These BBM Channel and Official Account Terms incorporate by reference and supplements CMW Group’s Privacy Policy, which can be found at https://www.bbm.com/en/legal/privacy-policy.html. In the event of a conflict between the Privacy Policy and these BBM Channel and Official Account Terms, these BBM Channel and Official Account Terms prevail to the extent of such conflict.